Sage Dream Design
How To Order

If you'd like to make a purchase without using the online
shopping cart, please see options below;

1)  You can use Paypal without the online shopping cart tools by
going to their website;
www.paypal.com.  Please send your
payment using the "sagedreamdesign@yahoo.com" email address.
OR
2) I can send you an invoice to complete directly from paypal's
website to your email address.
OR
3)   You may send me a personal check or money order using the
address;
Sage Dream Design
Amy Chester
981 Glendon St. N.
Maplewood, MN 55119
OR
4) Call me to pay with a credit card over the phone.  (For your
security
do not email me your credit card info.)
***You may leave a message on my answering machine.  I have a
private land line and your information is secure.
 
***This website now offers secure and safe  
online credit card transactions
using paypal's
automated system
!  
Utilize my new Shopping Cart!
Solution Graphics
 
Please provide the following info;

1) Name of the item(s).
2) Quantity.
3) Description of colors and any special detailing you'd like.
4) State and zip code of the shipping address so that I may estimate shipping charges.

Please contact me with any questions via
email at sagedreamdesign@yahoo.com or by
phone at 651-414-0634
anytime between 9:00 am & 7:00 pm CST.

Feel free to leave a message on my machine if I don't answer and
please don't be alarmed
if you hear a 'bit of noise' in the background when your call is answered.
Such is the nature of life with children, animals, gnomes, and fairies running around!

If your item is in stock (such as kits,
wool, or supplies) I will ship within 2 days after
payment is received.  I will notify you promptly if there will be any delay.

If your item is made-to-order (like dolls or playscapes) I will begin working on your order
as soon as payment is received
and I will notify you of an estimated ship date at the
time of your order.


***If you have a specific deadline, ie a birthday gift, please call or email me so we can
agree on a shipping date!


Most dolls are ready to ship within 7 days.   Playscapes take longer, often up to
14 days,
depending upon the complexity of the piece.
(Contact me for information regarding RUSH
ORDERS - they can be done but we'll need to chat!
)

(If you happen to know in advance what you might want to order during the holiday
season, a "heads up" or early ordering is much appreciated!)

If you have any questions or would like assistance sorting through the choices of products,
I am happy to help.  I will assist you in finding just the right product for yourself or loved
one.

***Also, remember, all playscapes and dolls are "made-to-order", which allows me to
customize them at
No Extra Charge.   

With dolls or toys, you can request specific colors and/or styles. With playscapes, you can
choose your favorite elements and we can combine them into one playset
perfect for the
child or loved one you have in mind,
or perhaps, yourself...!
Quality Guaranteed!!!
Return Policy;

Everything I make is a labor of love.  I want you to be as pleased with
the work as I am.  If you are unhappy with your purchase for
any
reason and would like to return it for a refund, I need to hear from you
within 3 days of receipt of your item(s).  You will need to pay return
shipping, and item(s) must be returned to me in the original packaging
and in new, original condition.  Sorry, no refunds on original shipping
charges.  

Of course, if there is any workmanship defect in your item(s) please
report your concerns to me within 3 days of receipt of your order and I
will reimburse your shipping charges.
***I combine shipping to save you money!   Please note
that the shipping rates listed in the shopping cart are
estimates.  If your actual shipping costs are less, I will
refund the difference back to your account!